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As Chief Commercial Officer of API, Ramzi is responsible for all standard operations of the company. He provides day to day leadership and management to all divisions within API. Ramzi’s consistent vision to best in class client satisfaction continues to ensure API maintains its position as the leader in world-wide crew accommodations management. His knowledge and expertise has allowed him to build a team of highly organized professionals that each specialize in a unique area of industry to ensure that API has the proper operational controls, reporting procedures, data analysis and training and development in place to deliver best in class operational efficiency while guaranteeing an unsurpassed experience to API’s clients.

Ramzi joined API in 1999 with a strong background in airport operations. Initially, he led the operations team and all hotel service desks at John F. Kennedy International Airport. His efforts in streamlining processes coupled with his leadership skills ensured rapid responses to the challenging environment of fast paced, last minute needs and requests of both national and international travelers. Ramzi transitioned into a Business Development and Sales role at API in 2005. His keen understanding of the detailed needs of our clients supported by a well-defined process in sourcing, negotiating, operations and technical support enabled him to achieve remarkable success throughout the Crew Accommodations Management cycle. In 2014, Ramzi was elevated to Executive Vice President to ensure the strengthening of our key service delivery systems was executed with precision. He continues to negotiate terms and conditions that promote long-term relationships between API, the airlines and our our hotel partners to make certain API’s clients are served with distinction.

To ensure the continuity of API’s service delivery commitments, Ramzi travels globally to meet, assess and convey amendments to address our client’s ever changing needs and expectations.

Ramzi is a graduate of Cleveland State University and holds a bachelor’s degree in Marketing.