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Railandres C. is an experienced operations analyst currently working at Accommodations Plus International since November 2021, focusing on process improvement and training related to the Dpax extranet tool. With prior experience at Holiday Inn Parque Anhembi starting in April 2015, Railandres has held various roles, including Front Desk Agent, where responsibilities included assisting VIP guests and managing reservations through the Opera system. Additionally, Railandres served as a customer service support professional at Nomah from November 2019 to September 2021, enhancing guest experiences and facilitating communication between users and the product team. Railandres holds a degree in Communication Social - Publicidade e Propaganda from Universidade Paulista, completed in 2022.