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Alessia P.

Account Manager at API

Alessia P. has a diverse work experience in the travel and hospitality industry. Alessia started their career in 2017 as a Passenger Service Agent at Swissport, where they provided assistance and support to passengers. Later in the same year, they joined Delta Air Lines as a Customer Service Agent, where they continued to provide excellent customer service until December 2020. In 2021, Alessia joined The Travel Corporation as a Contact Center Consultant, focusing on customer communication. Alessia then transitioned to Accommodations Plus International, first as a Sourcing Specialist and currently as an EMEA Account Management Coordinator. Alessia'sroles at Accommodations Plus International involve coordinating and managing accounts in the EMEA region. Alessia's work experience showcases their skills in customer service, communication, and account management within the travel and hospitality sector.

Alessia P. completed their education at Champlain College Saint-Lambert from 2017 to 2020, where they obtained a DEC degree in Tourism and Travel Services Management. Prior to that, from 2014 to 2017, they attended Vanier College and earned a DEC degree in Social Science. In addition to their college education, Alessia also pursued a course in Italian Language at the Michelangelo Institute of Florence in 2016. Alessia also obtained a certificate from Kéroul in 2018, although the specific month is not provided.

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