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Jewel Poole has a comprehensive work experience spanning multiple companies and roles. Jewel began their career in 1984 at Draymore Mfrg, where they served as an Accounts Payable/Utility professional until 1991. Jewel then joined Sumitomo Electric Lightwave in 1992 as an Accounts Payable employee, where they stayed until 1999. At Sumitomo Electric Device Innovations USA, they worked as a Sr Customer Service Representative for 13 years, from 1999 to 2012. Most recently, they joined Apex Tool Group, LLC in 2013 as a Customer Service Representative. Jewel was later promoted to the role of Customer Service Team Lead, with no specified end date for their tenure in either position.

Jewel Poole attended Wake Technical Community College in 2013 but did not obtain a degree or specialize in any specific field of study. Jewel also attended Associated Schools Inc from 1982 to 1984 where they studied the travel industry. No degree was obtained during this time either.