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Heidi Richardson is an experienced professional in project management and technical delivery, currently serving as the Technical Delivery Team Lead at Apex Systems since November 2013. In this role, Heidi is responsible for the successful implementation of the IntelliTRAC Case Management System for Wells Fargo's Commercial Payments team, acting as a liaison between customers and the development team to ensure project completion within budget and timeline. Previously, Heidi has held various positions, including Project Manager at CSC and Team Lead at BlueCross BlueShield of South Carolina, with an extensive background in programming and analysis from roles at the South Carolina Department of Employment and Workforce and Huon IT. Heidi holds an Associate's degree in Computer Programming from York Technical College.