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Rohit Salian is an experienced training professional currently serving as Assistant Manager Training at Apertum Online since August 2021, where responsibilities include leading the Learning & Development (L&D) department for customer service and operations in the sports gaming sector and managing the full training cycle to enhance staff KPIs. Prior to this role, Rohit held various positions including Process Specialist Trainer in a sports betting company, Supervisor Training and Quality at Cathay Pacific Airways, and Training Lead at Concentrix. Rohit began career as a Customer Care Executive at IBM Daksh, later rising to Acting Trainer, focusing on training analysis and client observations. Rohit holds an MBA in Project Management and Human Resource Training from Periyar University and a Bachelor of Commerce from the University of Mumbai.