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Tracey Munford

Head Of Apcoa Services (local Government) & UK Customer Service Centre at APCOA Parking

Tracey Munford has extensive work experience in the parking and leisure management industry. Tracey started their career in 2004 at Leisure Connection Ltd, where they held various roles including National Client Partnership Manager and UK Regional Manager. During their time there, they successfully negotiated contract extensions, won new contracts, and managed the exit of loss-making contracts, resulting in significant profit gains for the organization. Tracey also achieved accreditation for quality benchmarks and reduced costs. In 2009, Tracey joined APCOA Parking (UK) Ltd as the Director of Local Government Solutions, where they managed Local Government contracts, regional managers, and a large team of colleagues. Tracey was responsible for handling a high volume of calls and correspondence and overseeing the Business Processing Unit. Additionally, they served as the Head of APCOA Services (Local Government) & UK Customer Service Centre, where they managed customer service and local government-related functions. Tracey also worked at SOLL Leisure as the Head of Operations on an interim basis, where they focused on improving operational efficiency, reducing costs, and enhancing client relationships. Overall, Tracey Munford has a strong track record of successfully managing contracts, improving operations, and delivering results in the parking and leisure management industry.

Tracey Munford attended Stowmarket from 1985 to 1989. It is not mentioned whether they pursued a degree or field of study during this period. Additionally, they also mentioned attending Suffolk, however, no specific dates or details were provided about their education at this institution.

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