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Celena White is an accomplished customer service professional with extensive experience in managing customer service operations. Currently serving as Customer Service Manager at Apartments24-7.com since July 2015, Celena oversees daily functions of a busy internet company's customer service department, facilitates training for new hires, and ensures quality control for website content. Prior to this role, Celena was the Lead Agent in Casino Customer Services at Caesars Entertainment Corporation from November 2012 to July 2015, where responsibilities included training fellow agents and handling complex customer inquiries. Additionally, Celena owned and operated Dancing Flames Soy Candles from April 2005 to November 2012, focusing on the manufacture, marketing, and sale of natural soy wax candles.