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Jackie Sittema Ratzlaff has extensive work experience in various roles. Jackie began their career in 2004 as an Occupational Therapist at Covenant Hand Therapy, where they evaluated and treated patients with upper extremity injuries and illnesses. In 2007, they joined Texas Woman's University as an Adjunct Instructor, teaching and developing curriculum for the Master of Occupational Therapy bridge program. Jackie then transitioned to Apartment Life in 2008, starting as a Regional Director in the DFW region, where they managed operations and resident retention programs. Jackie then took on roles with increasing responsibilities, such as VP of Growth, Client Relations, and Mobilization for the Mid Atlantic region, VP of National Growth Initiatives, Divisional President for the East region, and currently serves as the Divisional President for Strategic Initiatives. Throughout their career, they have focused on resident satisfaction, community development, and client partnerships.

Jackie Sittema Ratzlaff holds a Bachelor's degree from John Brown University. The field of study for this degree is not specified. Jackie also has a Master's degree in Occupational Therapy from Texas Woman's University. The specific start and end years for their education are not provided.