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Nick Cooper is a seasoned professional with extensive experience in analysis and project management. Currently, as a Senior Analyst and Quality Analyst at AO since May 2021, Nick leads a small team focused on performance analysis and improving operational efficiency within the fleet. Previously, Nick worked as a Business Analyst at Diligenta, a subsidiary of Tata Consultancy Services, following a successful role in the Project Management Graduate Scheme. Notable achievements include leading various business change projects and enhancing operational processes related to pension products. Nick's career began with roles in fundraising at the Huntington's Disease Association and as an Assistant Fundraiser at Faccenda Foods Ltd. Educational credentials include a BA (Hons) in International Business from the University of Liverpool.