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Matthias Pychlau is a seasoned professional with extensive experience in service delivery and IT management. Currently serving as a Service Delivery Manager at A&O IT Group since September 2020, Matthias has previously held significant positions including SIAM Lead at HCL Technologies, Senior Project Manager at Getronics, and Client Director International Accounts at Getronics IT services, where responsibilities included contract negotiations and operational management across multiple locations. Earlier career experience includes IT Infrastructure Manager at Shell and Systemanalytiker at Procter & Gamble. Matthias holds a PhD in Economics from The University of Freiburg.