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Katerina Saropoulou is an experienced customer service professional with a strong background in supporting various companies in the e-commerce and marketing sectors. Currently serving as a Customer Service Representative at AnyRoad since April 2019, Katerina contributes to the company’s Experience Relationship Management platform, enhancing brand loyalty and consumer understanding through data-driven insights. Previously, Katerina held the position of Head of Customer Service at EduTailors, where responsibilities included customer support, cloud browser testing, and banner creation. Katerina has also worked at InShoes and Electroholic as a Customer Service Representative, where tasks involved social media support, data entry, and utilizing customer support platforms.