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Ka Chi Chen has work experience as a Customer Care Specialist at AnyDesk Software since December 2022. Prior to that, they worked as an IT Support Specialist at Lead Creation | B2B Marketing from December 2018 to February 2019.

Ka Chi Chen's education history begins in 2016, when they enrolled at the University of Technology Sydney to pursue a Bachelor's degree in Science in Information and Technology. They completed this program in 2019. Moving forward, in 2020, Ka Chi Chen joined the same university to pursue a Master of Information Technology degree with a specialization in Cyber Security. This program continued until 2021.

Additionally, Ka Chi Chen obtained two certifications after their formal education. In September 2022, they completed a certification course in System Administration and IT Infrastructure Services from Coursera. They also obtained a certification in Technical Support Fundamentals from the same institution in the same month and year.