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Ilona Veth has a diverse work experience spanning over two decades. Ilona started their career at SELLBYTEL Group in 2001, where they worked as a Call-Center-Agent and later became a Deputy Team Leader for the "versum.de" online project. Ilona'sresponsibilities included managing online advertisements for customer service and sales. In 2005, Ilona joined anwalt.de, where they held various positions, including Customer Service Employee, Team Leader of Customer Service, Head of Customer Service, and currently, they serve as the Chief Customer Officer (CCO). With their extensive experience in customer service and leadership roles, Ilona has established herself as a valuable asset in the organizations they have worked for.

Ilona Veth began their education in 2001 at the IHK Akademie Mittelfranken, where they pursued a degree in Multimedia-Programmierer (IHK) and completed their studies in 2003. In 2015, they enrolled at Studiengemeinschaft Darmstadt GmbH and obtained a degree in Projektmanagement/Projektleiter IHK in 2017. Currently, from 2021 to 2023, Ilona Veth is attending Studiengemeinschaft Darmstadt GmbH to earn an sgd-Zertifikat "Psychologische/r Berater/in – Business Coach," although their field of study was not specified.