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Terry Forshee is an experienced professional in support services and client management, currently serving as the Director of Support Services D365 at Anthology Inc since 2020, focusing on customer success through various consulting and support functions. Prior experience includes leading the Client Services D365 department at Campus Management Corp., enhancing customer satisfaction with Dynamics Finance, and managing long-term support engagements for the same platform. Previous roles encompass a Sr Business Systems Analyst at Bottomline Technologies, AX ERP Manager at Novolex, and IT Manager at CMC Group, where significant cost savings were achieved. Terry's diverse experience also includes co-owning a restaurant and serving as a Missionary Team Leader in Tanzania, complemented by a Bachelor of Arts in Communication and Media Studies from Eastern Michigan University.