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Randy Harris is an experienced CRM Application Consultant in Managed Services at Anthology Inc., where responsibilities include serving as the primary customer contact for service delivery, managing expectations, and acting as Application Administrator for the CampusNexus CRM and Anthology Reach products. Prior to the current role, Randy served as CRM Engagement Manager at Campus Management Corp., which later transitioned to Anthology, and has contributed to various organizations in IT and business analysis roles, including as a Senior ERP Solutions Business Analyst at Dynamic Campus and a Senior Business Process Analyst at Ceridian. Randy's background also includes senior-level analysis for CRM systems at the University of South Florida and project management at Everest University Online, with a solid educational foundation in Journalism from the University of Central Florida and Mass Communications from Broward College.