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Montserrat Castañeda has a diverse work experience spanning from 2009 to 2022. Montserrat began their professional career at DRAFT FCB as an Account Executive before transitioning to Porter Novelli as a PR Consultant. From there, they worked at clickOnero as a Key Account Manager, specializing in Health & Beauty and Entertainment e-commerce. Montserrat then joined Grey México as a Supervisor de Cuenta before moving on to Mirum Agency as a New Business Lead. Following that, they worked at Social Blue as a New Business LATAM specialist. Most recently, they held the position of Client Relationship Manager at Hireframe. In 2022, Montserrat Castañeda joined both CourtAvenue and AnthemIQ, where they currently work in Client Services and Customer Care roles, respectively.

Montserrat Castañeda obtained a Licenciatura en Comunicación from Universidad Simón Bolívar Oficial between 2004 and 2008. In terms of additional certifications, they obtained the "Fundamentos de la negociación" certification from LinkedIn in January 2019, the "HubSpot Sales Software" certification from HubSpot Academy in May 2021, and the "FIRST CERTIFICATE" certification from the University of Cambridge (obtained month and year are not provided). Additionally, they completed the "Fotografía Profesional I" course from Lynda.com (obtained month and year are not provided).