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Carissa M. has a diverse work experience in marketing operations and customer success. Carissa started their career as an Assistant Manager at Alumni Hall Stores in 2016. Carissa then worked at SharpSpring in various roles including Inbound Sales, Product Marketing, Tech Partnerships, and Channel Partnerships & Reputation Management. From 2019 to 2020, they worked as Customer Success Operations at Admiral: The Visitor Relationship Management Company. Carissa later joined Impulse Creative as an Inbound Specialist from 2020 to 2021. Carissa then worked as a Marketing Operations Specialist at Stream from 2021 to 2022. Carissa briefly served as a Marketing Operations Manager at Talon.One from 2022 to 2023. Currently, they hold the position of Director of Marketing Operations at Anteriad starting from February 2023. Carissa also served as an Ambassador at MO Pros, where they contributed to the promotion of the Marketing Operations Professionals community.

Carissa M. earned their Bachelor's degree in Marketing from the University of Florida, where they studied from 2012 to 2016. In addition to their degree, they have obtained certifications in HubSpot Revenue Operations and LeanData Routing Certification. Carissa has also completed courses in HubSpot Marketing Software and HubSpot Reporting through HubSpot Academy.