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Miriam Rees is a professional with a strong background in IT and customer service. Miriam has experience in roles such as User Access & Provisioning Analyst, Quality Assurance Analyst, Help Desk Technician, IT Manager, System Analyst, and Database Administrator. Miriam's responsibilities include assisting users with system inquiries, providing technical support, monitoring agents' performance, and managing IT departments. Miriam is skilled in troubleshooting software and network issues, as well as designing and maintaining database systems. Miriam has received education from various institutions, including the INSTITUTE OF TECHNOLOGY, New Horizons Computer Learning Centers, and Peruvian University of Applied Sciences.