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Wayne Buchanan currently serves as the Associate Director of Client Solutions at AnswerNet, a position held since November 2023. Prior to this role, Wayne Buchanan accumulated extensive experience at Charter Communications from July 2006 to March 2023, progressing through multiple leadership positions including Director of Operations for Residential Retention, Sr. Project Manager in Mobile Customer Service, and various managerial and supervisory roles in customer care and technical support. This diverse background in operations and customer solutions highlights Wayne Buchanan's expertise in enhancing client retention and service quality.