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Serina Richardson possesses extensive experience in quality assurance and compliance, currently serving as QA Manager at AnswerNet since May 2022. Previously, Serina held the position of Senior Manager of Quality Assurance at Support Services Group from January 2021 to March 2022. Additionally, Serina spent over 17 years at Great Falls Marketing, where the role of Director of Compliance was undertaken from August 2003 to January 2021.