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Nadia Persaud is a Senior UX Researcher at AnswerLab since October 2021, where Nadia leads comprehensive UX research studies utilizing diverse methodologies such as in-depth interviews and A/B testing, particularly for financial services clients like American Express. Previous roles include UX Researcher and UX Research Analyst at the University of Michigan, and Account Coordinator at Day One Agency, where Nadia supported American Express clients with research and creative projects. Nadia's career also includes an internship at American Express, various positions at the Museum of Jewish Heritage, and an influential role within Phi Sigma Pi National Honor Fraternity. Education includes a certification in UX Research from the University of Michigan and a Bachelor of Science in Public Relations from Syracuse University.