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Eden J. is a seasoned professional in user experience research with a proven track record in securing significant revenue growth and fostering client relationships. Currently serving as a Senior User Experience Researcher at AnswerLab since November 2020, Eden J. has generated over $1.5 million in revenue through contract renewals. Prior experience includes working as a UX Researcher for Best Buy Health from May 2016 to November 2020, where Eden J. was the primary contact for Lively brand product research and advocated for user-centered design. Earlier roles include Customer Service Lead at GreatCall, focusing on enhancing customer experience through coaching and personalized challenges. Eden J. holds a Bachelor's degree in Christian Ministry from Regent University, earned between 2012 and 2014.