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James Baker is an experienced customer service and management professional with a background in various roles across the industry. Currently serving as Customer Care Manager at ANN SACKS Tile & Stone since March 2022, James has a proven track record in customer relations, having previously held positions as Customer Service Manager at Taylor Made Labels and Total Label USA, LLC, as well as Customer Relations and Prepress Manager at Fortis Solutions Group. James's skills include handling inquiries, managing printing press schedules, inventory reporting, and ensuring quality through proofreading. Additionally, as District Manager for Mybullfrog.com Verizon Wireless Premium Retailer, James oversaw multiple locations, achieved sales targets, maintained a positive sales environment, and managed team operations including hiring and training.