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Maciej Krawczyk is an experienced IT professional currently serving as an Infrastructure Technical Support Specialist at ANIXE since October 2018, where responsibilities include managing team workloads as a Scrum Master, overseeing cloud and on-premise systems, and troubleshooting operating systems and networks. Previously, Maciej held various roles at IBM from May 2011 to September 2018, progressing from Junior IT Specialist to Team Leader, providing leadership and support in incident management, team coordination, and process improvement. Earlier experience includes working as an IT technician at Hemmersbach GmbH & Co. KG and a Master's degree in Computer Software and Media Applications from Politechnika Opolska, obtained in 2008.