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Tony W. has extensive experience in customer service across multiple companies. Currently serving as a Customer Service Representative at Anika since June 2022, Tony W. previously held roles at ZOLL Medical Corporation as a Customer Support Specialist and Customer Care Associate from March 2020 to April 2021, and at Smith & Nephew as a Customer Care Representative for nearly two decades from February 2000 to December 2019, where responsibilities included processing over 75 customer orders daily and managing order status inquiries. Earlier experience includes serving as a Team Leader for Returns Credit Adjustments at Charrette from June 1996 to September 1999. Tony W. holds a Bachelor of Arts in Art/Art Studies from the University of Massachusetts Amherst.