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Sama Alobaidi

Customer Service Specialist at Angle Health

Sama Alobaidi has a diverse work experience in the healthcare industry. Starting in 2017, they volunteered at Henry Ford Health System as a Pharmacy Volunteer, assisting with pre-counted medications and delivering them to patient rooms. Sama also had the opportunity to communicate with patients regarding their medication questions. In 2017, they also worked at Walgreens as a Pharmacy Assistant and Customer Service representative, where they managed stock inventory and provided assistance at the front register and back in the pharmacy.

In 2018, Sama joined CVS Health as a Certified Pharmacy Technician, gaining experience in filling prescriptions, answering phone calls, and helping patients. Sama was also responsible for maintaining knowledge of approximately 300 drugs and understanding their uses on a daily basis. Sama became proficient in EPIC and Covid testing protocols as mandated by CVS.

In 2022, Sama transitioned to Truepill as a Patient Rx Coordinator, where they utilized their skills to coordinate patient prescriptions.

Most recently, in 2022, they joined Angle Health as a Customer Service Specialist. Overall, Sama's work experience demonstrates their commitment and skills in customer service, pharmaceutical knowledge, and patient care.

Sama Alobaidi's education history is as follows:

- In 2022-2023, Sama attended Southern New Hampshire University and obtained a Bachelor's degree in Healthcare Administration, specializing in Health/Health Care Administration/Management.

- From 2018-2019, Sama studied at Henry Ford College and pursued Pre-Pharmacy Studies.

- During 2015-2017, Sama attended Oakland Community College with a focus on Pre-Pharmacy Studies.

- In 2011-2015, Sama graduated from West Bloomfield High School, earning a High School Diploma.

- Sama also attended Schoolcraft College for Pre-Pharmacy Studies, although the start and end years are unspecified.

Additionally, Sama possesses the following certifications:

- In February 2023, Sama obtained certification from The National Society of Leadership and Success.

- In November 2021, Sama completed the Pharmacy Based Immunization Administration By Pharmacy Technicians course from Washington University School of Medicine in St. Louis.

- Sama became a certified Pharmacy Technician by the State of Michigan in September 2017.

- In January 2021, Sama received online training in Adult, Child, and Infant CPR/AED from the American Red Cross.

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