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James Sagali has a diverse work experience in various roles and companies. Starting in 2018, they worked as a Customer Service Assistant at the National Museums of Kenya for five months. In 2021, they joined SGS as a Customer Care Executive for six months before transitioning to TREVA/E-GAP Consultancy as an Information Technology Support Specialist. In this role, they provided technical support for the Ministry of Education's SEQIP program, focusing on gender advocacy in Kenyan schools. James worked in this position for the majority of 2021. In 2022, James first worked at SGS as an Information Technology Support Assistant for three months before joining Angaza as a Technical Customer Support Associate. This is their current position.

James Sagali attended Nairobi School from 2013 to 2016. In 2017, they enrolled in the Jomo Kenyatta University of Agriculture and Technology, where they pursued a Bachelor of Science in Business Computing with a focus on Information Technology. During the same year, they also studied at the Cisco Networking Academy, specializing in Linux Systems. In addition, James obtained an International Certificate of Digital Literacy from the Institute of Advanced Technology in 2017. James received further certification in the form of ICDL from ICDL Certification in January 2017. The provided information does not indicate any additional degrees or fields of study.