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Matthew Thompson is a seasoned professional with extensive experience in customer success and data analysis. Currently serving as a Customer Success Manager at Routeware, Inc. since 2024, Matthew previously held various roles at EROAD from January 2017 to August 2023, including Data Insights Analyst, Technical Solutions Specialist, Onboarding and Implementation Specialist, and Account Executive. Matthew's expertise encompasses delivering data-driven insights, managing customer relationships, and enhancing product value to drive performance and revenue growth. Early career achievements include serving as an Account Executive at Fisher Investments and a Sales Representative at Comcast, where Matthew consistently ranked among the top representatives. Matthew holds an Associate's degree in Automobile/Automotive Mechanics Technology from Universal Technical Institute, Inc.