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Mark Fournier serves as the Director of Solutions Engineering at Routeware, Inc. since August 2012, overseeing a team of nine Solution Engineers and providing comprehensive presales support, including RFP completion and product demonstrations. Prior experience includes managing Routeware Compliance at Deffenbaugh Industries, where responsibilities encompassed overseeing daily operations of an onboard computer routing system and designing a driver training program. Additionally, Mark held various managerial roles at YRC North American Transportation, where management of Cargo Claims staff and supervision of claims examiners were key tasks, ultimately achieving low payout ratios while ensuring customer satisfaction. Mark's career began as a National Account Manager and Auditor at Sandusky Traffic Counsellors. Educational credentials include attendance at William Jewell College.