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Diane Napoli has held various roles in the hospitality industry since 2004. Diane began their career at All Star Vacation Homes as a Quality Control Director, then moved to Elite Vacation Homes as a Reservations Agent and Quality Control Manager in 2017. In 2018, they took on the role of Executive Housekeeper at MasterCorp, Inc. and was promoted to Director of Operations at Luxury Vacation Homes in 2019. In 2020, they transitioned to Director of Housekeeping at Vacasa, and is currently in the same role at Andes STR.

Diane Napoli has attended Pasco Hernando Community College.