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Marissa Kropp is an experienced IT professional currently serving as an IT Manager at Andersen Corporation, leading the PRISM Platform Delivery Team for Project Portfolio Strategy implementation. With a background that includes roles as IT Customer Service Delivery Manager and ITS Fetch Service Desk Manager, Marissa has demonstrated a commitment to enhancing customer experience and fostering team growth. Previous experience spans various IT project management roles at Andersen Corporation, overseeing significant logistics and infrastructure projects with cross-functional teams while establishing a culture of continuous improvement. Additional experience includes roles in human resources and event management during academic years, complemented by a Bachelor of Arts in Global Business Leadership from the College of Saint Benedict and Saint John's University.