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Monica Johnson is an experienced professional in customer support and account management, currently serving as a Customer Support Specialist at Andavi Solutions since August 2021. With a long-standing tenure at GreatVines as a Customer Success Manager starting in March 2013, Monica specializes in relationship-building, proactive account management, and customer satisfaction. Previous roles include Client Services Account Manager at InsideSales.com, Regional Sales Manager and Account Executive at Nobeltec, and various positions at Jeppesen and Boeing, focusing on software sales, customer service, and support. Monica's extensive experience across different companies and roles demonstrates a solid foundation in both client relations and technical support within the technology and software sectors.