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Heather Jenkins is a Managing Partner at Anova, where she leads the firm’s client-facing Engagement Management team and is a key member of Anova’s global Financial Services practice.

Heather has deep expertise and experience in B2B voice of the customer research, having worked with some of the industry’s top financial institutions and strategic leaders over the past two decades. Her team’s focus is helping all clients maximize the value and impact of Anova’s research, through tailored program design proven to improve win rates and increase revenue retention.

In addition to her time at Anova, Heather previously worked as the Director of Client Service at Chatham Partners, having spent the early part of her career at Sun Life Financial. She holds a Bachelor of Arts from Colby College, where she graduated with honors.

Heather and her husband live in Boston and have three daughters. She is an active volunteer with several non-profit organizations, including a community preschool that she helped to get started.