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Charles Mak has a diverse work experience in the engineering field. Charles started as a Principal Software Engineer at American Student Assistance in 2005 and later became a Software Technical Manager in 2011. In 2015, Mak joined EdAssist, a Bright Horizons Solution at Work, as the Head of Engineering. Charles then worked as a Senior Engineering Manager at Wayfair from 2017 to 2018. Currently, Charles Mak is the Senior Director of Engineering at Anaqua.

Charles Mak attended Vanderbilt University. The specific degree and field of study are not provided. In addition to their university education, they have obtained several certifications including Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), GIAC Secure Software Programmer- .NET (GSSP-.NET), GIAC Web Application Penetration Tester (GWAPT), and Project Management Professional (PMP). The month and year of obtaining these certifications are not mentioned.