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Ingo Hertel has a diverse work experience in the field of service engineering and management. Ingo started their career as a Service Manager at HIFI Studio Boyneburgufer in 1992 and held this role until 1996. Following this, they established their own business, HIFI-Service am Kaisersaal, where they served as the Owner from 1996 to 2000. In 2000, Ingo joined Analytik Jena AG as a Service Chief Engineer and is currently in this role.

Ingo Hertel began their education in 1984 at Fernmeldewerk Bautzen/BMK Erfurt, where they pursued a degree in Electronics Technician Specialty Education "Industrial Electronics". Ingo completed this program in 1987. In 1990, Ingo attended Fa. Elektro-Zöller in Großheubach/Main, where they worked towards becoming a Radio and Television Technician, finishing in 1992. In 1998, Ingo obtained a Master of Radio and Television Technician certification from the Handwerkskammer Erfurt.