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Lamont Henry is a seasoned professional with extensive experience in customer communications and business management. Currently serving as a Senior Customer Communications Specialist at Amtrak since January 2023, Lamont has previously held roles such as Supervisor of Customer Affairs and Customer Relations Specialist at Amtrak, where responsibilities included resolving advanced customer service issues, ensuring adherence to protocols, and enhancing the company's reputation. In addition, as the owner of Elysium Naturals Co., Lamont leads marketing campaigns and coordinates complex shipments. Educationally, Lamont holds a Bachelor’s degree in Business, Management, and Marketing from Penn State University, earned in 2017.