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Tracy Hendry is an experienced professional in sales support and management, currently serving as the UK Residential Sales Support Manager at Amtico since June 2016, after previously holding the position of UK Residential Team Leader. Prior to this role, Tracy worked at Baxi Commercial from December 2006 to June 2016 as the Service Office Manager, overseeing a team and managing customer relationships. Earlier career experience includes a role as Returns Co-ordinator at Valor Heating from January 1997 to July 2006, where responsibilities encompassed returns coordination, service office coordination, and sales order processing. Tracy holds a Certificate in Management from the Institute of Leadership and Management, completed in 2011.