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Robert Ferguson has a robust background in IT support and systems administration, currently serving as a Systems Technical Sr. Specialist at Avenu Insights & Analytics since February 2017. Concurrently, Ferguson works as an IT Professional at AMSYS INNOVATIVE SOLUTIONS, focusing on diagnosing networking, hardware, and software issues while implementing processes for enterprise model upgrades. Previous experience includes a role as Senior Computer Engineer at MGM Resorts International from April 2006 to July 2016, where responsibilities involved configuring and supporting desktop hardware and software. Ferguson's career began in desktop support at Levi Strauss & Co. from 2000 to 2005. Education includes studies at Solano Community College from 2018 to 2022.