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Monica Tidwell has over 20 years of experience in business operations and revenue management. At AMSURG, serving as Sr. Director of Business Operations Revenue Management since April 2012, Monica has held multiple roles focused on optimizing revenue cycle processes. Prior experience includes managing billing operations at Dickson Medical Associates, where Monica oversaw patient and insurance billing collections, established collection systems, and ensured compliance with industry standards. Additional roles at Willis Administrative Services Corporation and Corroon & Black/Willis Corroon involved managing client administration and employee benefits. Monica possesses a strong understanding of various practice management systems and excels in implementing operational procedures to enhance efficiency and client satisfaction.