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John Crippa currently serves as a Customer Success Manager at Amplitude since September 2024. Prior to this, John held various roles including Junior Varsity Boys Hockey Head Coach and Varsity Assistant Coach at Chaska High School since October 2021, and Senior Enterprise Customer Success Manager at Rafay from January 2022 to September 2024, where John managed over 20 enterprise accounts and achieved significant revenue growth with zero client churn. Previous experience includes strategic account management at SUSE, coaching at San Jose Sharks AAA 18U, and various positions at Rancher Labs and Aerotek, showcasing a strong background in customer success, sales, and coaching. John earned a Bachelor of Arts in Business from the University of North Dakota in 2017.