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Alexis Hughes is an experienced Operations Manager at Amplifon, where since April 2011, responsibilities have included developing a high-performing contact center and enhancing customer and employee relationships to drive sales growth. In recent projects, Alexis has focused on corporate business strategy, operational excellence, and improving channel performance between Marketing and CRM, notably participating in data migration initiatives from Microsoft DCRM to Adobe Marketing Suite. Prior experience includes serving as Store Manager at Goldmark Jewelers from March 2010 to March 2011 and as Shift Supervisor at McDonald's Corporation from March 2005 to May 2008. Alexis holds a High School VCE degree from Eumemmering College, completed in 2006.