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Albert Lee has a diverse work experience in the IT industry spanning over 18 years. Albert currently works as the IT Infrastructure Lead at Amplifon. Before that, they worked at Step Fwd IT as a Senior Engineer and Network Engineer. Prior to that, they were a System Engineer at ITConnexion, where they managed multiple clients' IT infrastructure and performed internet and router upgrades. Albert also has experience as an IT Manager at AEON Credit Service, where they maintained and improved network, infrastructure, and data center operations. Albert also worked at HSBC Electronic Data Processing, where they held various roles including Assistant Manager/Team Lead and System Administrator, responsible for network and telecoms management.

Albert Lee obtained a Bachelor's degree in Engineering with a major in Electronics, specializing in Computer, from Multimedia University between 1999 and 2004. Albert also holds several additional certifications, including Microsoft Certified: Azure Administrator Associate (obtained in 2023), 3CX Advanced Certified Engineer v16 (obtained in 2021), 3CX Basic Certified Engineer v16 (obtained in 2021), 3CX Intermediate Certified Engineer v16 (obtained in 2021), Exam 347: Enabling Office 365 Services (obtained in 2019), PRINCE2 Foundation in Project Management (obtained in 2017), PRINCE2 Practitioner Certificate in Project Management (obtained in 2017), AWS Certified Solutions Architect - Associate (SAA) (obtained in 2017), and Certified Data Centre Professional (obtained in 2013).