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Vivekanandan J. possesses extensive experience in process excellence and quality assurance within the publishing, BPO, and KPO industries. Currently serving as Deputy General Manager at Amnet Systems since March 2017, Vivekanandan has progressed through various roles including Senior Manager and earlier positions in quality assurance and operations at Quick Sort India Private Limited and other organizations. An accomplished professional, Vivekanandan is certified in ISO standards, Six Sigma (Green Belt and Black Belt), and has completed various advanced certifications in business excellence and project management. Academic credentials include an MSc in Applied Chemistry and a BSc in Chemistry, along with numerous specialized training programs focused on quality management and continuous improvement.