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Matt Fidler has over two decades of work experience in various leadership and executive roles, primarily in the areas of customer experience and marketing. Their most recent position was as the Vice President of Strategic Growth & Client Experience at AMN Healthcare. Prior to that, they served as the Senior Vice President & Chief Experience Officer at VIVIO, where they also held the position of Vice President of Member Experience. Matt also worked as the Chief Experience Officer at MoMa Experience Consulting and as the Vice President of Customer Experience at Guardian Protection. Earlier in their career, they held leadership roles at Highmark Inc., Kaplan Test Prep and Admissions, Sherwin-Williams, Ford Motor Co, and Development Dimensions International. Throughout their career, Matt has demonstrated expertise in developing customer experience strategies, improving member satisfaction, and driving business growth.

Matt Fidler attended Grove City College from 1994 to 1998, where they earned a Bachelor of Science degree in Business Management. Matt then went on to attend the Penn State Smeal MBA Program from 1999 to 2001, focusing on Brand Management & Marketing and obtaining an MBA degree.