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Kevin Sessoms currently serves as the Director of Customer Experience & Promotions at AMMD, a role held since November 2021, while also working as a Customer Success Manager at Trailhead by Salesforce since June 2019. Kevin holds a Bachelor of IT Management from Western Governors University and is a Certified Salesforce Administrator. Previously, Kevin accumulated extensive experience at Nordstrom, progressing through roles such as Customer Experience Manager, Sales Manager, and Customer Success Manager, where responsibilities included training, technology adoption, and customer service excellence. Earlier career stages included positions at Nordstrom Rack and Nordstrom, focusing on operations management and customer service support.