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Cristina Marques is a professional with extensive experience in information management and ERP support. Currently serving as an Analista de Gestão de Informações PEP - PLDFT at AML Risco Reputacional since April 2021, Cristina previously held roles such as Analista de Suporte ERP Pleno at Triplos Tecnologia e Sistemas and Analista de Suporte Financeiro at Guarani Sistemas. Cristina's expertise includes improving customer experience, managing system installations and updates, troubleshooting systemic errors, and providing support across various financial and operational modules. Educated with an MBA in Controladoria, Contabilidade e Finanças from Fipecafi and various certifications in SAP and financial analysis, Cristina maintains a strong focus on quality assurance and process optimization in the financial sector.