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Tidarat Konbang is an accomplished Customer Success Manager at Amity Solutions, responsible for managing key customer interactions, change management plans, and enhancing customer relationships through data analysis and feedback collection. Previously, Tidarat served as a Change Management Analyst at FRONTIS, implementing organizational changes and supporting user adoption of SaaS products. Additional experience includes providing bilingual support in social services, handling vehicle claims for AXA Assistance, conducting market research interviews, and various positions in customer service and data entry. Tidarat holds a degree from Middlesex University.