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Norman Rivera has a diverse professional background that includes roles in video production, IT support, and automotive servicing. Currently, Norman is part of the Video Production Team and Stage Crew at Dunkin' Donuts Center, contributing to event setups and serving as a camera operator for sporting events since September 2015. In addition, Norman serves as a Learning Specialist at Embrace Home Loans and previously worked as an Information Technology Support Analyst at BankNewport, providing essential technical support and managing hardware. Earlier experience includes positions as a Technician at Hurd Auto Mall, where workflow efficiencies were improved, and as an Entry Level Mechanic at Courtesy Kia. Education includes a diploma in Automotive Engineering Technology from Providence Career and Technical Academy and participation in the Year Up United program.