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Nicole Adachi is an experienced professional in CRM systems and technology, currently serving as Senior Manager, CRM Systems at Amgen since October 2023. Prior to this, Nicole held several roles at Horizon from July 2020 to October 2023, including Senior Manager and Manager of CRM Systems, as well as Senior Business Analyst. With a strong background in business analysis and sales and marketing systems, Nicole also worked at Focal Point, LLC as a Business Analyst specializing in JDE Sales and Oracle CPQ. Previous experience includes a decade at Federal Signal Corporation focusing on CRM maintenance and project management for web development, alongside earlier roles at Donlen Corporation, Edward Hines Lumber Co., and IBM. Nicole holds two Master of Science degrees in E-Commerce Technology and Computer Science from DePaul University, achieved between 2008 and 2011.